Citizens Advice Edenbridge & Westerham has opportunities for volunteers to train as advisers.  Advisers are at the heart of delivering the Citizens Advice service.  Our advisers help our clients with a wide range of problems, including benefits, debt, employment and housing issues.

You don’t need specific qualifications or experience, as advisers you will receive full training and always have a supervisor available.  As an adviser, you could be:

  • exploring and identifying the clients’ problems;
  • researching information using Citizens Advice resources;
  • explaining options to clients;
  • helping clients make informed decisions about how to deal with their problems.
  • you could also be acting on behalf of the client, negotiating, drafting or writing letters, making phone calls or appropriate referrals.

If you are interested in finding out more about volunteering as an adviser, please telephone Jill Eyre, our Chief Officer, on:

Telephone: 03000 420773, or Email:

You can also visit their local website:; or

Citizens Advice Edenbridge & Westerham actively welcomes disabled volunteers and volunteers with physical and mental health conditions.

Talk to us at any stage of the recruitment process about what support or equipment would enable you to volunteer with us.

About Citizens Advice:

We help people resolve their problems with benefits, debt, employment, housing and a wide range of other issues, by giving them the information and advice they need.

Good quality information and advice can make a huge difference to people’s lives, including reducing stress and improving their finances.

Our service is free, independent, confidential and impartial.  We value diversity, promote equality and challenge discrimination.

Featured in: Issue 100 – May/June 2019